Shipping

Shipping Policy – TMRW

Delivery times vary by country. Once your order has shipped, you’ll receive a confirmation email with a tracking number. All shipping prices include VAT (Value Added Tax). Please note: delivery times may be longer during sale periods and public holidays.

Deliveries Within the Netherlands

  • Estimated delivery: 1–3 business days

  • During sales or promotions, delivery may be delayed due to high order volumes

  • We offer standard shipping directly to your preferred address

Deliveries to Belgium, France, Germany, and Luxembourg

  • Estimated delivery: 5–9 business days

  • Delivery times may increase during busy periods or holidays

Sale & Holiday Season Updates

  • Orders placed during sales are confirmed only after you receive a shipping confirmation email

  • Due to high demand, certain items may be canceled if they are out of stock

  • Please allow extended delivery times during holidays or promotional events

Product Images & Descriptions

All product images on our website or app are for reference purposes only.
Colors, textures, or packaging may vary slightly due to screen settings or updates in production.

Order Processing

  • Orders are processed once payment is confirmed and all items are in stock

  • You will be notified if a product is out of stock or if further payment verification is required

  • A tracking number will be provided via email once your package ships

  • Please allow up to 48 hours for the tracking link to update

Estimated Delivery Timeframes

  • We aim to deliver within 5 working days

  • During sales or holidays: expect delivery within 5–12 working days

International Orders

  • International shipments may be subject to customs duties, import taxes, or additional charges, which are not included in our prices

  • These fees are the responsibility of the customer

  • Customs clearance may cause delays

  • As the importer, you are responsible for complying with local regulations and laws

Undeliverable Packages

  • TMRW is not responsible for deliveries to incorrect or incomplete addresses

  • We are not liable for lost, stolen, or mis-delivered packages once marked as delivered by the courier

Product Inspection

Please inspect your order upon delivery.
If you notice damage or an issue, contact us within 30 days at:

Clo.TMRW@gmail.com
Include:

  • Your order number

  • A clear description of the issue

  • Supporting photos

Errors & Damages

  • If you receive the wrong or a damaged item, we will provide a free replacement or refund

  • Refunds are processed within 30 days after receiving the returned item

Force Majeure

TMRW is not liable for delays or inability to fulfill orders due to circumstances beyond our control, including but not limited to:

  • Natural disasters

  • Wars or civil unrest

  • Pandemics

  • Transport interruptions

  • Government actions or regulations